The purpose of this activity was to design and implement warehouse operations system improvements for CECOMA, and to design and implement a human resource capability development and performance improvement (HRCD&PI) program based on the identified gaps. The assignment entailed conducting a rapid analysis of warehouse and distribution system capacity, including staff capacity, to identify gaps and validate previous findings, and then to design and implement customized warehouse system strengthening improvements as well as an appropriate HRCD&PI program. Information was gathered through record reviews and interviewing CECOMA management and key informants in the different operational units of the warehouse. Qualitative data were collected through one-on-one interviews and focus group discussions.
